About Us

Partner & VP of Sales - David Nash

IT that works for you

Started in 1959, Duplicator Sales and Service is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Louisville. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Duplicator Sales and Service for complete IT services and support:

1. Local, family-owned business serving Kentukiana for over 63 years: A Trusted Local Partner to Louisville Business Since 1959
2. Local dispatching – all locations: You always speak to a live customer care team member. They will work to understand your problem and get you an track to resolution.
3. Local support: We service what we install. We have been integrating machines on customer networks since the copier became digital in the early 1990’s.
4. Local, dedicated, network integration team: Each year our technicians see and are on over 5,000 customer networks. It is a rare day when an issue surprises us.
5. Local, in-house leasing and rental programs:
   • Get the right product/Service for your application without penalty
   • Add assets without extending terms of present agreement
   • No end of lease pickup and delivery charges
   • Local itemized billing for easy account payable processing
6. Local, in-house factory training and certifications: A team of over 30+ professional factory trained technicians
7. Live support desk 8 hours every weekday: 8am-5pm by local technicians
8. Live computer aided support: Fix most problems in minutes not hours
9. Enhanced Digital workplace offerings:
   • Network monitoring and proactive support (Managed IT)
   • Mailing and paper handling solutions
   • Electronic document management and workflow processing
   • Print management team – HP, Lexmark, Ricoh and others
10.  Local professional lithographic and digital printing:
    • Our divisions Derby City Litho and Fast Track
    • Wide format printing, kitting and mailing services
11.  Tenured, professional Subject Matter Experts
12.  63 years of community involvement and philanthropy

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Duplicator Sales and Service is here to team up with you and your company for expert support.