Our Clients

It’s rare to find a company operating at such a high-level for a long period of time like Duplicator Sales & Service.

Their staff and technicians are well trained and knowledgeable and tend to go beyond the obvious as well. Their salespeople are persistent but not pushy and keep us up to date on new technology, pricing, etc. Duplicator Sales and Service will always get the first call when we need new equipment.

Good team to work with.

Good people to work with and very prompt service.

Their single biggest benefit to our company is great service.

We worked with DS&S over 20 years.  We have 3 Ricoh multifunctional machines that function within our office network and they understand how our network integrates with those machines. We have had no reason to look for services from other providers.

Duplicator has remained a trusted partner.

With Duplicator, the process is one and done.  Paperwork, set up, and service is always consistent, reliable, and seamless.  Follow through as promised. Other companies I’ve worked with have hidden things in their contract or don’t disclose all terms and conditions up front.  I trust Steve Brangers to do as he says and have been through multiple renewals that were well organized and efficient. Duplicator will not let you down.  They stand by their word and their service is consistent.  Many companies have lost touch with the value of good customer service.

We are very satisfied with our purchase of the copier and same with service from Duplicator Sales and Service.

Our expectations are high, and Duplicator Sales never disappoints.

Duplicator Sales and Service has been a reliable source of document management for United Dynamics, Inc. for over 25 years.  Their service has always been the gold standard and I know I can always rely on them.  If you are looking to partner with a company for document management, you can't go wrong with Duplicator.

It's been one of the best business decisions I have made!

I have consolidated from 3 printers, a scanner, and a fax machine, to one machine that does even more than the equipment it replaced.  The monthly lease, which includes toner and maintenance, is less than I was spending on toner cartridges and repairs previously.  And my sales rep calls every 4-6 months just to check on me.

The customer service I’ve received has been excellent.

I highly recommend Duplicator Sales & Service. I’ve had experience with DS&S for 25+ years.  During that time, I’ve experienced other companies and copiers as well.  I always come back to Duplicator!  Their integrity, their equipment, and their customer service are top notch!

The customer service at DSS is the best!

It is always nice to be speaking to a person instead of a machine. The service department is always very timely & professional if we are having an issue, and the supply department is very prompt on delivering our needed supplies.

The techs understand all our problems and can usually correct the problem quickly.

We are very pleased with our service and prompt technicians from Duplicators Sales and Service.

You should try them out.

Duplicator Sales and Service has upgraded machines with good service and support behind them.

I can pick up the phone or send email and get a real person that can address my needs and know my name.

I appreciate that personal attention and excellent service; I like working with a local family business.  Our representative works with me and gets the best equipment that meet our needs. I deal with all aspects of our printing business for about 30 years, and I have done business with other competitors. I appreciate Duplicator Sales & Service and their staff.

Quick response when there is an issue, which is rare.

Duplicator Sales & Service sends supplies the same day of the order. Their friendly staff is quick to respond to questions. Try them. Duplicator Sales & Service works to meet your needs. Let them know what the need is, and they will find solution.